FAQ

Tickets

How can I buy a ticket for the 12th Berlin Biennale?

You can buy tickets online or at the ticket counters at KW Institute for Contemporary Art, Akademie der Künste, Pariser Platz, and Hamburger Bahnhof – Museum für Gegenwart – Berlin. Please note that there is no ticket sale at Akademie der Künste, Hanseatenweg.

Can I visit all the exhibition venues with my ticket?

Yes. Your ticket provides single admission to all exhibition venues of the 12th Berlin Biennale. It is valid for the entire duration of the exhibition.

Who is eligible for free or reduced admission?

Reductions are offered for students, those in community service, BBK members, unemployed persons, and disabled persons (at least 50 % “GdB”) upon the presentation of relevant identification.

Free admission to all venues is granted to visitors age 18 and under, berlinpass-holders, and Freunde of KW and Berlin Biennale (KW Freunde e. V.).

Does my ticket grant me access to the events of the 12th Berlin Biennale?

Events at the exhibition venues are free of charge and can be visited without ticket or advance registration, unless otherwise specified.

I don’t want to visit all venues. Can I buy single tickets for only some of them?

Unfortunately no. There is only one general ticket that will grant you access to all exhibition venues of the 12th Berlin Biennale.

Is my ticket for the 12th Berlin Biennale also valid for other exhibitions taking place at Hamburger Bahnhof – Museum für Gegenwart – Berlin?

Yes. Your ticket is also valid for all other exhibitions at Hamburger Bahnhof – Museum für Gegenwart – Berlin.

Do I have to print out the online ticket?

You will receive an e-mail with your booking confirmation and a PDF ticket attached to the e-mail. The ticket must be printed or presented on a mobile device. Alternatively, you can open the mobile ticket via the link and show it on your smartphone or tablet when visiting the exhibition.

I bought a ticket and now I can’t come. Can I return the ticket?

Unfortunately, it is not possible to return tickets that have already been purchased.

Visiting the Exhibition

In what order should I visit the exhibition venues?

There is no predetermined order for visiting the exhibition venues.

Are there checkrooms or lockers?

Lockers are available at all exhibition venues. It is possible to take bags and backpacks into the exhibition, which are under DIN A4 (ca. 20 × 30 cm) in size. We kindly ask our visitors to take this into consideration when planning their visits.

Are all exhibition venues wheelchair accessible?

Akademie der Künste, Hanseatenweg and Pariser Platz; and Dekoloniale Memory Culture in the City have wheelchair-accessible entrances, bothrooms and lifts.

The following venues have limited wheelchair access: KW Institute for Contemporary Art, Hamburger Bahnhof – Museum für Gegenwart – Berlin, and Stasi Headquarters. Campus for Democracy.

The courtyard of KW is paved with cobblestones. Please ring the doorbell at the main entrance gate and our staff members will assist you when entering the building.

Is the exhibition suitable for children?

For children under 14, parental discretion is advised.

Can I take photos or film in the exhibition?

Photography and filming in the exhibitions are permitted but without flash or the use of a tripod and for private use only. However, certain works of art and projects may not be photographed. Please pay attention to the corresponding signage. For professional documentation, please contact the communications office.

Can I bring animals to the exhibition?

For reasons of conservation, bringing dogs or other animals into the exhibitions is unfortunately not permitted. Of course, this does not apply to service dogs such as guide dogs.

Are there refreshments at the exhibition venues?

There are cafés at Akademie der Künste, Hanseatenweg and Pariser Platz; KW Institute for Contemporary Art; and Hamburger Bahnhof – Museum für Gegenwart – Berlin, which offer beverages, cake, and other dishes.

Are there public tours of the exhibition?

Our art mediators offer public guided tours in different languages and on different days. Please note that the number of participants is limited. There are also focus tours and workshops, inviting participants to explore the exhibition venues and other spaces from specific points of view and through critical perspectives. A valid exhibition ticket is required to take part in a tour.

Guided tours are bookable via the Museumsdienst Berlin: museumsdienst@kulturprojekte.berlin

To participate in a focus tour or a workshop, please sign up at mediation@berlinbiennale.de

Is there an exhibition catalog?

There is a comprehensive guidebook addressing the various topics of the 12th Berlin Biennale and offering insights into the curatorial approach and artistic positions.

Where can I buy 12th Berlin Biennale merchandise?

Both the guidebook and our bag can be purchased at KW Institute for Contemporary Art and via our online shop. The guidebook is also available at the bookshops at Akademie der Künste, Hanseatenweg and Pariser Platz and at Buchhandlung Walther König at Hamburger Bahnhof – Museum für Gegenwart – Berlin.

Hygiene and rules of conduct

What hygiene measures are in place at the Berlin Biennale?

The in-house visitor regulations of each respective institution apply at the various exhibition venues. We ask our visitors to please respect these rules. Even at venues where masks are not explicitly required, we recommend that visitors age 6 and above wear a medical mask in all indoor spaces.

Press

For press-related questions, please contact our press office at: press@berlinbiennale.de